Seattle Dog Poop Cleanup Service FAQs

Our specialties

• Do I need to be home, and what about my dog during the visit?

  Nope, you do not need to be home as long as our team can access your yard. Many clients are at work or out when we come by, which is totally fine. Just ensure any gates or entry points are unlocked on your service day, and we’ll take care of the rest. If you have an outdoor lock code or special entry instructions, we can handle that too. As for your dog, it depends on their temperament. Friendly, social dogs can absolutely be in the yard while we scoop (we love meeting your pups!). If your dog is nervous, protective, or doesn’t like strangers in their space, it’s best to keep them indoors or in a secure area during the cleanup for everyone’s safety. We always send a text alert about 30–60 minutes before arrival, so you’ll know we’re coming and can prepare as needed. And rest assured, we will never leave a gate open - we double-check latches and send you a photo of your closed gate when we’re done, so you know your property is secure.

• What do you do with the waste after you pick it up?

  We bag it and trash it so you don’t have to. Specifically, our technician will gather all the dog waste and double-bag it in heavy-duty bags. By default, we then dispose of those bags in your outdoor trash can (or whichever bin you prefer). This method is clean, sealed, and in compliance with all local waste disposal rules – in fact, the City of Seattle recommends bagging and trashing pet waste. If you would rather not use your garbage bin, we can haul away the bagged waste for a small extra fee per visit (available in certain areas), just let us know your preference when signing up. Either way, you’ll never have to deal with the poop or smell; we handle it for you in a safe and sanitary manner.

• What if it rains or snows? Will my service be rescheduled?

  Rain: We work in the rain! A little Seattle drizzle (or downpour) is part of life here, and our team won’t melt. We perform cleanups year-round in all sorts of typical Pacific Northwest weather. If it’s raining on your service day, you can still expect us to show up as scheduled and do a thorough job. We dress appropriately and the rain actually helps rinse away residual mess. Snow or Extreme Weather: In the case of heavy snow, ice, or other dangerous conditions (which are rarer in Seattle but can happen), we may temporarily postpone service for safety. If a severe storm makes your yard inaccessible, we’ll notify you and resume service as soon as possible once things clear up. Our goal is to keep your yard clean consistently, and we’ll communicate about any weather-related schedule changes.

• Are you insured? Is your service safe for my pets and lawn?

  Yes, absolutely. Can Doo Pet Waste Service is fully licensed and insured, which means we carry proper liability coverage for our work on your property – this protects you and gives you peace of mind. All our technicians are also background-checked and trained, so you can trust the person coming into your yard. Safety is a top priority for us: we use tools and techniques that are effective yet pet-friendly. In fact, we sanitize our equipment between yards to prevent any chance of spreading germs from one home to another. And if you opt for our deodorizing spray add-on, rest assured it’s a veterinarian-approved, pet-safe treatment that won’t harm your grass or plants. Our goal is to leave your yard cleaner and safer than we found it – and to give you total confidence in the quality and professionalism of our service. For the nitty-gritty details, you can also read our Service Policies and learn about our 100% Satisfaction Guarantee. And if you haven’t already, be sure to explore our Services page to see all that Can Doo offers.

Your satisfaction is guaranteed 100%. If for any reason you’re not happy with a cleanup or you spot something we missed, let us know right away (within 24 hours of the visit is ideal). We will promptly send our team back to your property to make it right, free of charge. No hassle, no arguing – we want you to be thrilled with how your yard looks. This is all part of our 100% Satisfaction Guarantee. We stand by our work, and if it’s not up to your standards, we’ll fix it. In addition, if you ever have any other concerns or feedback about our service, we encourage you to reach out. We’re a local small business that truly cares about our customers, and we’ll do everything we can to ensure you have a positive experience.